LG TV Not Connecting to WiFi? Here’s the Fix

LG TV Not Connecting to WiFi? Here's the Fix

So you just got a fancy new LG smart TV, and you are excited to stream all your favourite shows and movies. But after unboxing your new tech toy, you realize your LG TV won’t connect to your home WiFi network. How frustrating!

Don’t worry, the fix for this common issue is usually pretty straightforward. Chances are it’s just a quick setting you need to adjust or a router reboot that’s needed. In this article, we’ll walk you through some simple troubleshooting steps to get your LG TV connected to WiFi in no time.

LG TV Not Connecting to WiFi? Here's the Fix
LG TV Not Connecting to WiFi

Within minutes, you’ll be all set to binge-watch, stream music, browse apps, and do whatever else your heart desires on your new LG smart TV. Let’s dive in and solve this WiFi woe so you can get back to enjoying your new TV!

Check Your LG TV’s WiFi Settings

  • The first thing to check is your LG TV’s WiFi settings. Make sure WiFi is enabled and the correct network is selected.
  • To access the WiFi menu on your LG TV, press the Input button on your TV remote and select the Settings icon. Then choose Network → WiFi. Ensure the WiFi toggle is switched On.
  • Next, check that you’ve selected the correct WiFi network name (SSID) and entered the right password. Double check that the password you enter matches the one for your router. It’s easy to mistype or get a character wrong, so go slowly.

If the correct network isn’t listed or your password isn’t working, you may need to manually add the network details. Select the ‘Add network’ or ‘Manual setup’ option and enter your network’s SSID, security type (WPA2 is common) and password.

  • Once connected, your LG TV may automatically download a software update which can take a few minutes. Be patient and don’t turn off your TV. The update is important for ensuring the best connectivity.
  • Also, check if your router’s firewall or security settings are blocking the connection to your LG TV. You may need to whitelist your LG TV’s IP address or MAC address in the router’s settings. Refer to your router’s manual for details.

If you’ve double checked all these settings and your LG TV still won’t connect, try restarting your router and LG TV. A restart can refresh the network settings and often fixes minor software glitches that are preventing a connection.

With a few easy checks, you’ll be streaming your favorite shows on your LG TV in no time! Let me know if you have any other questions.

Restart Your LG TV and Router

If your LG TV isn’t connecting to WiFi, don’t panic. There are a few things you can try to get back online.

First, restart your TV and router. I know, it sounds too simple, but a quick reboot can fix many common connectivity issues.

Unplug the power cables for your TV and router, wait 30 seconds, then plug them back in. Give both devices a couple minutes to fully restart before trying to connect again.

Still no luck? It could be an issue with your network name or password. Double check that the network name (SSID) and password you’re entering on the TV match exactly what’s listed on your router. Any small typo or capitalization difference will prevent a connection.

If your network info is correct, the problem could be interference from other electronics. Things like microwaves, cordless phones, and wireless speakers can jam your WiFi signal. Try moving your router away from those types of devices and see if that helps.

You should also make sure your TV’s WiFi adapter didn’t somehow get disabled. Go to your TV’s network settings and ensure ‘WiFi’ or ‘Wireless’ is turned on. Disable and re-enable it if needed.

Update Your LG TV’s Software and Router’s Firmware

If your LG smart TV is having trouble connecting to WiFi or staying connected, it’s likely due to outdated software or router firmware. Updating both your TV and router is an easy fix and will get you back to streaming your favorite shows in no time.

Update Your LG TV’s Software

  1. Go to the Settings menu on your LG TV and select “General”. Then choose “About this TV”. This will show you the current software version installed.
  2. On your computer or phone, go to LG’s website and find the support page for your specific TV model. There you’ll find the latest software update available for download.
  3. If a newer version is available, download it to a USB flash drive. Then plug the drive into your TV’s USB port.
  4. On your TV, select “General” > “About this TV” > “Check for Updates”. Your TV will detect the update on the USB drive and prompt you to install it. Follow the on-screen instructions to complete the installation.
  5. Once the update is installed, your TV will reboot. After it powers back on, try connecting to your WiFi network again. The latest software often includes security patches and connectivity fixes, so updating can resolve many WiFi issues.

Update Your Router’s Firmware

Your WiFi router also requires occasional software updates to fix bugs and ensure optimal performance. Follow the steps in your router’s manual to login to its admin page and check for a firmware update. If an update is available, install it and then power cycle your router by unplugging it for a few minutes.

With the latest software on both your LG TV and WiFi router, you should be able to connect your TV to the network without a hitch. If you continue to have issues, it may help to delete your WiFi network from your TV’s list of networks and set it up again from scratch. Make sure to have your network name (SSID) and password handy!

Disable WiFi Security on Your Router

If your LG TV is having trouble connecting to your WiFi network, it could be an issue with your router’s security settings. Many LG TVs have compatibility issues with certain WiFi security protocols, like WPA3. The easiest fix is to temporarily disable security on your router.

Disable WiFi Security on Your Router

To disable WiFi security on your router:

Log in to router’s admin pageEnter your router’s IP address into a web browser to access the admin page. Common IPs are or
Locate wireless security settingsFind the “Security” or “Wireless” tab, depending on your router’s brand and model.
Turn off wireless securitySelect ‘None’ or ‘Disable’ to turn off wireless security. Assign a network name (SSID) and save the settings.
Attempt to connect LG TV to WiFiYour LG TV should now detect the network name (SSID) and connect without asking for a password.
Re-enable wireless security on the routerAfter LG TV is connected, re-enable security. Choose WPA2 Personal (PSK) and create a strong, unique password.
Connect LG TV to secured WiFi networkOn your LG TV, access network settings, select your network name (SSID), and enter the new WPA2 password to connect.
Please ensure that you follow these steps carefully to successfully connect your LG TV to your secured Wi-Fi

Still Having Issues Connecting WiFi to Your LG TV? Factory Reset May Help

If you’ve tried the basic troubleshooting steps to connect your LG smart TV to WiFi but are still having issues, it may be time for a factory reset.

A factory reset will erase all the data on your TV and reset it to its default factory settings. This should help resolve any software issues preventing your WiFi connection.

Before You Begin

Make sure you have your WiFi password on hand, as you’ll need to re-connect your TV to the network after the reset. Also, if possible, note down any customized settings you want to re-configure after the reset. A factory reset will erase all settings and preferences.

Performing the Factory Reset

To perform a factory reset on your LG TV:

  1. Using your remote, navigate to the Settings menu on your TV. This is usually accessed by pressing the Settings or Menu button.
  2. Select ‘General’ or ‘System’ and scroll down to ‘Reset to Factory Default’ or ‘Factory Reset’. This may be located under ‘About TV’ or ‘Additional Settings’.
  3. Select ‘Yes’ or ‘OK’ to confirm you want to reset the TV.
  4. Wait a few minutes while your TV resets itself. The screen may go black for a short period. Do not turn off your TV.
  5. Once the reset is complete, your TV will take you through the initial setup steps like selecting a language, connecting to WiFi, and performing a channel scan.
  6. Re-connect your TV to your WiFi network and enter your password. The network connection should now be restored.
  7. Make any customizations to settings you want to re-configure. Your LG TV is now reset to factory default settings with any previous software issues resolved.

If a factory reset does not fix your WiFi issues, it’s possible there may be a hardware or network problem. You may need to contact LG support for further help in diagnosing and resolving the problem. But in many cases, a factory reset is an easy fix to try first before more complex troubleshooting.

FAQs(Frequently Asked Questions)

Why is my LG TV unable to connect to WiFi?

There might be many causes for this problem.Incorrect WiFi settings, network interference, obsolete firmware, or a router malfunction are all common culprits.Identifying the precise reason can assist you in finding a suitable remedy.

How can I tell whether my LG TV is WiFi-enabled?

Navigate to “Network” or “Connection” options on your LG TV by going to the “Settings” menu. Examine the “WiFi” option to see whether it says “Connected.” Alternatively, try using your TV to access internet services or applications to verify whether they operate, since this will validate the connection status.

My LG TV says it’s connected to WiFi, but I can’t access the internet. What should I do?

If your TV displays a successful connection but you are unable to connect to the internet, try the following steps:

  • To renew the connection, restart your TV and WiFi router.
  • Check that your router has a consistent internet connection.
  • Check that your WiFi password is accurate and that you haven’t surpassed your network’s maximum device limit.
  • Disable any VPN or proxy settings on your TV that may be interfering with the connection.
  • Examine your TV for any firmware upgrades that may fix connection difficulties.


  • A few easy things to try to get your LG TV connected to WiFi.
  • Don’t get too frustrated if it doesn’t work right away.
  • Sometimes these technology issues just take a bit of patience and troubleshooting.
  • But with some basic restarts, router checks, software updates or even a quick call to your internet provider, you’ll be streaming your favorite shows and movies in no time.
  • And once you’re connected, you’ll wonder how you ever lived without smart TV features. Enjoy!

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